Guide for Bidders


BUY AT AN AUCTION

Your bidding was successful – congratulations!

 

Fees – what fees are incurred

The purchasing price is made up of the hammer price, as a commission fee of 20,5 % and the statutory 20 % VAT but only of the commission fee (currently a total of 24,40 %). For surcharges that are made via live bidding, there is an additional fee of 3 % (alino Website, lot-tissimo, Live Auctioneers) plus statutory value added tax will be charged. 

 

INVOICE + Goods Collection

Anyone who has bid in the auction room can pay for their goods on site at any time and take them directly with them.

Mondays after the auction we send the invoices of the absentee bidder, telephone bidder and Live bidder by email. If you have not entered an email address, you will receive your invoice by post.

The lots will be sent to you by a DHL immediately after payment of the invoice.

 

Shipment – Shipment fees

We ship with DHL. You will receive an E-mail with your tracking number after your package has been made ready for dispatch. Use the tracking number, so you have the ability to track your parcel on the DHL-website. The postage and forwarding charges amount a flat rate of 10 € within/ in Germany, in Europe 20 € and overseas 40 € per parcel. Please pay attention to the DHL country information for international shipping!

 

Packing

A careful packaging is our first priority. Your lots will be packed lovingly and individually by our well-trained staff. We deliver all over the world. Please take into account that delays are possible. We are always trying to find the best suitable option for your shipment in order to achieve the best service for you. Nevertheless, parcel shipping brings incalculable risks. To avoid these risks, you can pick up your parcel personally.
Please make an appointment with us.

 

alino AG Auktionen
Robert-Bunsen-Straße 8
D - 67098 Bad Dürkheim

telephone: +49 (0) 6322 - 95 99 70
mobile: +49 (0) 172 - 98 39 699
info@alino-auktionen.de

Our business hours
Mo. – Fr. 8:00 – 12:30 am | 1:00 – 5:00 pm
Appointments by arrangement